golari Privacy Policy

golari casino is committed to providing a safe and transparent online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") explains how golari handles the personal information of its users.

This policy applies equally to the golaricasino.cam website, mobile applications, and all digital services offered by golari. It takes effect from the moment you visit the website, register an account, or begin using any service.

golari believes that data privacy is a fundamental right. Through this policy, we aim to make clear what information is collected, why it is collected, and what measures we take to protect it. To learn more about us, visit our About Us page.

golari collects user information in two main ways: (a) information you provide directly, and (b) information collected automatically while you use our services.

2.1 Information You Provide Directly

Information you supply when registering an account or using our services:

• Full name, date of birth, and national identity details (for age verification)
• Email address and mobile number
• Username and password created by you
• Financial transaction details — records of deposits and withdrawals made via bKash, Nagad, Rocket, or Upay
• Content of communications with our support team
• Any additional information you voluntarily provide

2.2 Information Collected Automatically

When you use our site or app, the following information is collected automatically for technical reasons:

• Device type, operating system, and browser details
• IP address and connection time and date
• Pages visited and time spent on the site
• Game history and session data
• Data obtained from cookies and similar tracking technologies

golari uses collected information only for specific and legitimate purposes. We never use data beyond what is necessary.

3.1 Account Management

Your information is used to create and verify your account, keep your login secure, and assist with password recovery. Identity details provided for age verification are used to confirm that you are 21 or older.

3.2 Processing Financial Transactions

The necessary information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Transaction data is also reviewed to prevent fraud and ensure financial security.

3.3 Improving Service Quality

User experience is analysed to make golari's services more effective. By understanding which games or sections are used most, we plan new content accordingly.

3.4 Communication and Support

Your contact information is used to send important account notifications, security alerts, and support responses. You can opt out of promotional messages at any time.

3.5 Responsible Gaming

Users' gaming patterns are monitored to identify potentially problematic behaviour, and support is offered where needed. As part of golari's responsible gaming policy, this information is used to protect users.

golari uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve the functionality of the site.

4.1 Essential Cookies

These cookies are essential for the core functionality of the site. They are used to maintain login sessions, keep security features active, and remember your preferences. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies help remember your language preference, theme settings, and previous session information, making the site more convenient to use.

4.3 Analytical Cookies

Analytical cookies are used to understand how different sections of the site are being used. This information does not directly identify you personally.

golari does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances.

5.1 Service Provider Partners

golari works with certain trusted technology and service providers for payment processing, technical support, and fraud prevention. These partners are contractually bound to use data only for specified purposes and may not use it independently.

5.2 Game Providers

Game studios such as PG Soft, Pragmatic Play, JILI, and Evolution may receive limited technical data to operate games on golari's platform. This data is used solely for the proper functioning of the games.

5.3 Legal Obligations

golari is required to provide necessary information upon a court order or a valid request from a legal authority. In such cases, only the minimum required information is provided.

5.4 Business Changes

In the event of a future merger or acquisition, your information may be transferred. You will be notified in advance, and the continuity of this policy will be maintained.

golari applies industry-standard security measures to keep your information safe. Data security is central to our technology infrastructure.

6.1 Technical Security

• SSL (Secure Socket Layer) encryption is used for all data transfers
• Stored sensitive data is protected with AES-256 grade encryption
• Regular security audits and vulnerability assessments are conducted
• Automated monitoring systems remain active to detect unauthorised access
• Passwords are always stored in hashed form — never in plain readable text

6.2 Administrative Security

• Only authorised staff are permitted to access user data
• All staff are bound by confidentiality agreements
• Data access is managed on the principle of least privilege

6.3 Data Retention Period

All data is retained for as long as your account remains active. After account closure, certain data is kept for as long as required to fulfil legal obligations, after which it is securely deleted.

As a golari user, you have certain important rights over your personal information. Contact our support team to exercise these rights.

7.1 Right to Access

You may request at any time to know what information golari has collected about you. We will provide a summary of that information within a reasonable time after your request.

7.2 Right to Correction

If any information you have provided is incorrect or incomplete, you may request that it be corrected. Contact support to change your name, mobile number, or email.

7.3 Right to Deletion

In certain circumstances, you may request that your data be deleted. However, due to legal or contractual obligations, some data may not be deletable before a specified period.

7.4 Right to Object to Processing

You may object to your data being used for marketing or analytical purposes. Use the unsubscribe option in emails to opt out of promotional messages.

7.5 Right to Data Portability

You have the right to receive the data you have provided in a structured, machine-readable format. Notify the support team to exercise this right.

All golari services are strictly for individuals aged 21 and above. Registration and use of services by minors is completely prohibited.

Through an age verification process at registration, golari ensures that only adults can open an account. If it comes to our attention that a minor's information is present in an account, we will immediately close that account and delete all associated data.

Parents who suspect that their minor child is using golari are requested to notify our support team immediately.

golari may update this privacy policy from time to time in response to technology, legal, or business changes. Users will be notified in advance of any significant changes via email or a notice on the site.

Continuing to use the site after a change is made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly. Answers to common questions related to this policy can be found in our FAQ section.

The date of each policy version will be noted at the top of the page under "Last Updated".

For any privacy-related questions, requests to correct your information, or to exercise your rights, contact the golari support team. Our team provides assistance in both Bengali and English, 24 hours a day, 7 days a week.