For ages 21 and above

golari's Responsible Gaming

Entertainment stays enjoyable only when it remains within control. golari believes that the safety and wellbeing of every player is the highest priority. On this page you will find out how to set limits, recognize warning signs, and where to get help when needed.

Safe and responsible entertainment

Why Responsible Gaming Matters

Awareness is the most important tool to ensure that entertainment never becomes a burden.

Online casino and sports betting is a form of entertainment — just like watching a film or enjoying sports. But as with any entertainment, limits and good judgment are necessary here too. golari always wants its players to play with enjoyment — but never to reach a point where gambling harms their personal life, family, or financial stability.

Gambling should never be a source of income. Play with the mindset that if the money you are betting with is lost, it will not cause problems in your daily life. If you win, great — if not, consider the entertainment as the value you received.

It is every player's responsibility to follow golari's Terms and Conditions. These terms are not just legal requirements — they are designed to protect your own interests. Staying aware and using the tools below will keep your gaming enjoyable at all times.

Tools to Keep Yourself in Control

golari provides several tools that let you set your own gaming limits.

Set Deposit Limits

Set a daily, weekly, or monthly deposit amount in advance. Once the set limit is reached, no further deposits can be made for that period.

Session Time Limit

Decide how long you will play in one sitting. When the set time is up, the system will remind you and give you the option to end the session.

Account Break

If you want a temporary rest, you can suspend your account for anywhere from 24 hours to several weeks. You will not be able to log in during this time.

Self-Exclusion

If you need a long-term break, choose the self-exclusion option. You can apply for a period starting from 30 days up to permanent exclusion. Once this decision is activated, it cannot easily be reversed.

Transaction History Review

Check your deposit and withdrawal history regularly. This will help you understand exactly how much you are spending each month and where you need to draw the line.

Direct Support

For any issue, contact golari's 24/7 live chat or email support. Help is available in Bengali and English. Do not hesitate to reach out.

To use the tools above, contact golari's live chat support or write to the support email. Our team is available 24 hours a day to assist.

21+

All casino and betting activity at golari is strictly for individuals aged 21 or above. Age is verified when opening an account. Parents and guardians must play an active role in preventing access by minors.

Recognize the Warning Signs

Sometimes you may not realize yourself that gambling is getting out of control. Watch out for the following.

  • You are spending more than your budget and feel the urge to place more bets to recover lost money.
  • You are spending more time gambling while neglecting responsibilities to family, friends, or work.
  • You have tried to stop gambling but keep failing, or you feel restless when you try.
  • You are hiding from yourself or your family how much time or money you are spending on gambling.
  • You are borrowing money or cutting back on essential expenses to fund your gambling.
  • When you are not gambling, your mood drops, you cannot concentrate, or your anxiety increases.

Habits for Safe Play

A few simple habits will help you stay in control at all times.

Five Rules for a Healthy Player

  • Set a maximum spending limit before you play and end the session once you reach it.
  • It is better not to play when you are tired, under stress, or in a low mood.
  • Take regular breaks and spend time on other hobbies and relationships.
  • Do not make impulsive decisions out of anger or frustration after a loss.
  • Think of gambling as entertainment, not as a livelihood or a way to solve problems.

Where to Get Help

Acknowledging a problem is the most courageous step. Do not fight alone — seek help.

golari Support

24/7 live chat and email support. You can ask any question about responsible gaming or request a limit in Bengali.

Family and Close Ones

Talk openly with your family. Support from people you know often proves more effective than professional advice.

Professional Counselling

Seek help from a mental health specialist or counsellor. Mental health services and addiction treatment are available at many hospitals across Bangladesh.

Support Groups

Talking to others who have faced the same problem reduces the feeling of being alone. Local peer support groups offer a space to share honest experiences.

golari's Commitment

golari believes that entertainment should always be enjoyed responsibly. We never want a player to face financial or mental hardship. That is why limit-setting and self-exclusion options remain open on our platform at all times. We are committed to ensuring your protection.

Under our Privacy Policy, all information related to responsible gaming is kept completely confidential. Requests for limits or self-exclusion details are not disclosed to third parties.

Protection of Minors

Opening an account at golari is strictly restricted to individuals aged 21 or above. Steps are taken to confirm age during account verification.

A note for parents and guardians: do not leave your account logged in when using a shared family computer, tablet, or smartphone. Use parental controls and content filters in your browser. Have open conversations with children and teenagers about the risks of online gambling.

If you suspect that a minor is using your account, notify golari support immediately. Our FAQ section has detailed questions and answers on account security that will help you make decisions on this matter.

Common Questions About Responsible Gaming

Find answers to the most frequently asked questions here.

If the self-exclusion period is fixed (for example, 30 or 90 days), you can request reactivation through support once that period ends. However, for permanent exclusion, the account is never reopened — this is a completely final decision. Any attempt to open a new account during a self-exclusion period will be considered void.

Yes, a request to lower a deposit limit takes effect immediately. However, increasing a limit involves a waiting period — this prevents impulsive changes and gives you time to reconsider your decision.

The first step is to acknowledge the situation. Then contact golari's live chat right away and ask to place a temporary break or self-exclusion on your account. At the same time, let a family member know, and seek professional mental health support if needed. If you report a problem, our support team will assist you with complete confidentiality.

For security and privacy reasons, no one can directly make changes to another person's account. However, if you are concerned about a family member, please contact support — we will guide you through the best course of action depending on the situation.

No, setting deposit limits, session limits, taking a temporary break, or self-exclusion — all tools are completely free. They are provided for your protection, so there is no fee involved.