golari Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") govern the use of the golari casino platform and all services under it. By accessing the golari website or application, creating an account, or using any service, you are considered to have fully agreed to these Terms.

These Terms are available in both English and Bengali. In the event of any interpretive difference, the Bengali version shall take precedence. golari reserves the right to amend these Terms at any time; registered members will be notified when changes take effect.

2 Account Registration

To open an account on golari, each individual must provide accurate and complete personal information. A person may hold only one account; opening multiple accounts is strictly prohibited.

The following information must be provided correctly at the time of registration:

• Full name (as per National ID card or passport)
• Date of birth (for age verification)
• Active mobile number (for OTP verification)
• Email address (for communication)
• A strong password

If an account is opened with false information, golari may close that account at any time and reserves the right to forfeit the balance in that account.

3 Age Limit and Identity Verification

All services on golari are available only to persons aged 21 or above. No underage person may use this platform.

At any time — particularly at the time of the first withdrawal request — golari may ask to see any one of the following valid documents:

• National ID card (NID)
• Passport
• Driving licence
• Birth registration certificate (for age verification purposes)

If golari determines that an account holder is under 21 years of age, the account will remain suspended until identity is confirmed.

4 Account Security

It is your responsibility to keep your golari account password and login details completely confidential. Allowing anyone else to access your account is prohibited.

Follow the guidelines below to keep your account secure:

• Use a password of at least 8 characters, containing a mix of uppercase letters, lowercase letters and numbers
• Do not use the same password on any other site
• If you log in from a public or shared device, make sure to log out
• If you notice any suspicious activity, inform golari support immediately

You are personally responsible for any loss arising from a third party using your account.

5 Deposits and Withdrawals

golari currently supports deposits and withdrawals through the following Mobile Financial Services (MFS): bKash, Nagad, Rocket and Upay.

5.1 Deposit Rules

• Minimum deposit amount: ৳200
• You must use a mobile number registered in your own name when making a deposit
• Deposits from third-party accounts are not permitted
• For any questions regarding deposit amounts or timing, contact support with a screenshot

5.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800
• Withdrawals are generally processed within 15 minutes to 2 hours
• Withdrawals will only be sent to the mobile number used for the deposit
• Withdrawals may be delayed if account verification is not complete
• Withdrawals may be held if an active bonus wagering requirement has not been met

6 Bonuses and Promotions

All bonuses and promotional offers on golari follow the general rules below. Each offer may have its own specific terms, which will be stated on the relevant promotion page.

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. To use this bonus, the bonus amount must be wagered 20 times. For example, depositing ৳1,000 gives a ৳1,000 bonus making the balance ৳2,000; to withdraw from that bonus, bets totalling ৳1,000 × 20 = ৳20,000 must be placed.

6.2 General Bonus Terms

• A bonus applies once only (unless stated otherwise)
• If a withdrawal is made before the wagering requirement is met, the bonus will be cancelled
• Claiming bonuses using multiple accounts will be treated as fraud
• golari reserves the right to modify or withdraw any bonus offer at any time
• Bonus funds are not directly withdrawable — only winnings earned from bonus funds after the wagering requirement is met may be withdrawn

7 Gaming Rules

All games available on golari — slots, live casino, fishing games, sports betting and card games — are operated according to defined rules.

• The outcome of every game is controlled by a Random Number Generator (RNG) and cannot be manipulated in any way
• golari will not be responsible for technical issues during gameplay (internet disconnection, device failure) — backend records will be considered final
• Use only one account when playing games
• In sports betting, bets are accepted only within the designated time before or during a match

For any game-related questions, see our FAQ page, where detailed answers are available.

8 Prohibited Activities

The following activities are completely prohibited on golari and will result in permanent account closure:

• Operating multiple accounts: A person may hold only one account
• Bonus abuse: Strategic betting or collusion to avoid bonus terms
• Money laundering: Using the platform to clean illegally obtained funds
• Fraud and hacking: Attempting to influence game outcomes through software or bots
• Account transfer: Selling or giving your account to another person
• Third-party payments: Depositing or withdrawing using another person's mobile number
• False information: Submitting incorrect or forged documents during registration or verification

9 Account Suspension and Closure

golari may temporarily suspend or permanently close an account in the following circumstances:

• If any clause of these Terms is violated
• If suspicious information is found during identity verification
• If an unusual or suspicious transaction pattern is observed
• At the member's own request (if they wish to close the account themselves)
• After a prolonged period of inactivity (more than 12 months)

If an account is closed and the member has a valid withdrawable balance, that amount will be returned after verification is complete.

10 Responsible Gaming

golari believes that gaming is a form of entertainment — not a way to resolve financial difficulties. We encourage all members to play responsibly.

Our Responsible Gaming page has detailed information on setting limits, self-exclusion and support. Members may use the following tools:

• Deposit limit: Set a maximum daily, weekly or monthly deposit amount
• Loss limit: Cap the maximum amount you can lose within a set period
• Session limit: Set a time limit for continuous play
• Self-exclusion: Suspend your account yourself for a specified period
• Reality check: Periodic reminders of time spent and amount wagered

If you feel that gaming is having a negative effect on your personal or family life, contact golari support immediately. Complying with the 21+ age rule is everyone's responsibility.

11 Privacy and Data Protection

golari takes the privacy of your personal information very seriously. Details of how member data is collected, stored and used can be found on our Privacy Policy page.

In brief, golari uses information for the following purposes:

• Account management and verification
• Payment processing and fraud prevention
• Customer service
• Platform security and improvement
• Compliance with applicable laws

golari never sells your personal information to third parties. However, information may be provided to relevant authorities when required by law or for security purposes.

12 Dispute Resolution

If a member has any objection regarding a transaction, bonus, or gaming result, follow the process below:

1. Step 1 — Live Chat: Contact our 24/7 live chat directly with a description of the issue and supporting evidence (screenshots, transaction ID)
2. Step 2 — Email: If the issue is not resolved via live chat, send a detailed complaint by email
3. Step 3 — Review: The golari team will review the complaint and communicate a decision within a reasonable time

In dispute resolution, golari's server records will be considered the final evidence. If a member is unsatisfied with a decision, they have the right to file a complaint with the relevant local consumer rights authority.

13 Changes to Terms

golari may partially or fully update these terms at any time. When changes are made:

• The "Last Updated" date at the top of the page will be changed
• Registered members will be notified by email or app notification
• The date the changes take effect will be clearly stated

If a member continues to use the platform after any changes, they will be considered to have agreed to the new terms. If a member does not agree to a change, they have the right to request that their account be closed.

14 Contact Us

If you have any questions or comments about these terms, please contact us:

• Live Chat: 24/7 direct support — in Bengali and English
• Email: [email protected]

To learn more about our services, platform, and policies, read our About Us page, where golari's background and goals are described in detail.